Technical Support

THIS IS SIMPLY I.T AS IT SHOULD BE

Disillusioned with the technical jargon and high costs associated with traditional I.T infastructure maintenance and legacy P.C. support desk services, ZERO42 created a brand new support platform which we now offer to businesses large and small.

Technical support has EVOLVED

Waiting hours, days or weeks for a technician to show up is so last century. You choose what works for you; only pay for what you use; let us take care of the rest with three easy plans to pick from and 24/7/365 on-demand assistance; we are always here when you need us.

PC Plus

Everything a small team needs.

£99.99
GBP / monthly
  • Up to 10x Desktop / Laptop PC's'
  • Windows or Linux OS
  • 1x Microsoft or Linux Server
  • 1x Hub / Router
  • Monthly
    Checkup
  • Annual On-Site
    Maintenance
  • Unlimited
    Remote Support
Most popular

Teams

For growing businesses.

£279.99
GBP / monthly
  • Up to 40x Desktop / Laptop PC's'
  • Windows or Linux OS
  • 2x Microsoft or Linux Server
  • 2x Hub / Router
  • 2x WiFi access points
  • Weekly
    Checkup
  • Annual On-Site
    Maintenance
  • Unlimited
    Remote Support

Subject to terms & conditions.

Need some help with your I.T just call the experts

* Advice is always free

0800 640 6042

Click to call
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  • Desktop Computers
  • Laptops & Notebooks
  • Tablets
  • Wall boards
  • Monitors
  • Office Printers
  • Computer Components and Upgrades
  • File Servers
  • Network Storage [NAS]
  • Disk Arrays [RAID] & iSCSI Arrays
  • Firewalls
  • Rack & Cloud Servers
  • Print Servers
  • Thin & Zero Client Terminals
  • All Microsoft Products
  • All AWS Products
  • Most Apple Products
  • Thin & Zero Client Management Systems
  • Software Updates & Installation
  • New & Refurbished Hardware
  • Computer Peripherals & Accessories
Did you know?

ZERO42 can deliver scalable, highly secure Zero-clients PLUS fully managed cloud-based computing solutions.

See full details here
  • Category 5e,6,6a,7,8 Structured Cabling
  • Fibre Optical Splicing
  • Wifi Access Points
  • Hubs, Routers & Transmission Equipment
  • Data Switches & Hardware Firewalls
  • 19" Racking Systems
  • Rack Mounted Hardware
  • Rack Mounted Accessories
  • Uninterruptable power supplies [UPS]
  • Air Handling Systems
  • Moves, Changes & System Relocation
  • Complete Comms Room Services
  • Fault Finding
  • Network Certification
  • Insurance Claims & Pre-sale surveys
Did you know?

ZERO42 design, install and maintain complete comms room solutions and all types of data networks, large and small

See full details here
  • Traditional PABX/PBX
  • VoIP & Cloud Telecoms
  • BT cabling
  • 2,4 & 6 wire networks
  • Overhead cabling
  • Moves, Changes & Fault Finding
  • Nortel
  • Panasonic
  • Avaya
  • Samsung
  • LG
  • Most other analogue & digital systems
  • Voice Mail & IVR
  • Call Recording
  • Management Reporting
  • New & Used Systems
  • Handsets, Headsets & Accessories
  • Insurance Claims & Pre-sale surveys
Did you know?

ZERO42 can supply a brand new, fully managed, work from anywhere VoIP Cloud-based telecoms system.

See full details here
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We adopt legacy I.T systems

We may not have supplied or installed your current I.T. Still, we often adopt complete systems and provide a reliable one-stop solution for all maintenance and support.

  • 01.Quick On-Site visit

    You contact us; we arrange a site visit to evaluate the state of your complete I.T landscape, including the quality of the building's cabling infastructure, age of all hardware, software update schedules and learn of any problems or network bottlenecks etc

  • 02. Planning

    Our technical engineers will then draw up a maintenance plan and allocate time for any remedial work, such as outstanding repairs to faulty equipment, software upgrades or damaged cabling.

  • 03. Budget

    We tell you how much the annual maintenance plan will be; you can pay it in one go or choose to pay us each month or even weekly if that suits your budget better.

  • 04. Maintenance

    Our engineers will carry out any remedial work identified because the work is already included in our schedule; all additional maintenance is already covered, so there is nothing more to pay.

  • 05. Done

    Just sit back and relax, knowing that your entire I.T system is 100% covered: all Maintenance, All Repairs, and All Upgrades, including unlimited callouts, unlimited remote support and access to our 24/7/365 dedicated helpline.

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Featured client
We've used Michael and his engineering team since 1995 for our telephone systems and data networks. Always professional, always great value.
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Our customers love us, and you will too. Highest quality products , competitive pricing and great service. What more could you possibly want?